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Privacy Policy

Effective Date: 23/02/2026

Elektro Marine LLC (“Company”, “we”, “us”, “our”) operates elektromarine.com (the “Website”).

We value the trust you place in us and are committed to protecting your personal data in accordance with applicable laws of the United Arab Emirates, including:

  • UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data

  • UAE Federal Decree Law No. 46 of 2021 on Electronic Transactions and Trust Services

  • UAE Federal Law No. 15 of 2020 on Consumer Protection

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

A. Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through payment gateways)

  • Account login credentials

  • Messages, feedback, reviews

B. Automatically Collected Information

When you visit our Website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring URLs

This information is collected for analytics, security, and service improvement purposes.

C. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze website traffic

  • Personalize content

  • Enhance security

You may disable cookies via your browser settings; however, some features of the Website may not function properly.

We are not responsible for third-party cookies placed by external service providers or advertisers.

2. Legal Basis for Processing

We process your personal data only where legally permitted, including:

  • To perform a contract (e.g., fulfilling your order)

  • To comply with legal obligations

  • Based on your consent

  • For legitimate business interests (fraud prevention, service improvement)

3. How We Use Your Information

We use your personal data to:

  • Process and deliver orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our services and Website functionality

  • Prevent fraud and unauthorized activities

  • Comply with UAE legal obligations

Where required, we will obtain your consent before sending marketing communications. You may opt-out at any time.

4. Sharing of Personal Data

We may share your information with:

A. Service Providers

  • Payment processors

  • Delivery/logistics partners

  • IT and hosting providers

  • Marketing and analytics providers

These providers are contractually obligated to protect your data.

B. Legal Authorities

We may disclose personal data if required by law, court order, or government authority within the UAE.

C. Business Transfers

In the event of merger, acquisition, or restructuring, your data may be transferred subject to confidentiality safeguards.

We do not sell your personal data.

5. International Data Transfers

If your personal data is transferred outside the UAE, we ensure that appropriate safeguards are in place in compliance with UAE data protection law.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

After this period, data is securely deleted or anonymized.

7. Your Rights Under UAE Law

Subject to applicable law, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability (where applicable)

To exercise your rights, contact us at the details below.

8. Security Measures

We implement appropriate technical and organizational security measures to protect your data against:

  • Unauthorized access

  • Data loss

  • Misuse

  • Alteration

However, no method of transmission over the internet is 100% secure.

9. Marketing Communications

You may opt-in to receive promotional emails or SMS.

You may opt-out at any time by:

  • Clicking “unsubscribe” in emails

  • Contacting us directly

We do not send unsolicited marketing messages without consent.

10. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

Our Website is not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors without parental consent.

12. Complaints & Data Protection Contact

If you have questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact:

Elektro Marine LLC
WH No. 3, Golf Park Building
Al Garhoud, Dubai
United Arab Emirates

📧 Email: info@elektromarine.com

We will respond within a reasonable time in accordance with UAE law.

If you are not satisfied with our response, you may lodge a complaint with the competent UAE data protection authority.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Continued use of the Website constitutes acceptance of the updated policy.